Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information (processed securely by our payment partners)
  • Product reviews and communications
  • Profile information and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process transactions and fulfill orders
  • Provide customer support and respond to inquiries
  • Send important updates about your account or orders
  • Improve our services and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With sellers to fulfill your orders
  • With service providers who assist in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site usage and improve functionality
  • Provide personalized content and recommendations
  • Enable social media features
  • Measure advertising effectiveness

You can control cookies through your browser settings, though this may affect site functionality.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and review your personal data
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at privacy@prema.com

7. Third-Party Services

Our platform may integrate with third-party services such as payment processors, analytics providers, and social media platforms. These services have their own privacy policies, and we encourage you to review them.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date below.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Last updated: 10/14/2025